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Fikso is an online platform that connects users with independent service providers for tasks, jobs, and related services. If you have questions regarding this Privacy Policy or your personal data, you may contact us at: Fikso, Inc. Email: privacy@fikso.com

We may collect the following categories of personal data: Account Information Full name Email address Phone number Password and login credentials Identity Verification Information Date of birth Government-issued identification Tax or VAT identification numbers where legally required Payment Information Billing address Payment method details Transaction history Platform Usage Information Bookings and task details Messages and communications Ratings and reviews Customer support interactions Device and Technical Information IP address Browser type Device identifiers Operating system Language and regional settings Location Information Approximate or precise location data when permitted Marketing and Communication Preferences Newsletter subscriptions Notification preferences Survey responses

We use your personal data for the following purposes: To provide and operate the Platform To create and manage your account To process payments and transactions To connect users and service providers To provide customer support To improve our products and services To personalize user experience To detect fraud and maintain security To comply with legal obligations To send service-related notifications To send marketing communications where permitted

Under GDPR, we process personal data based on one or more of the following legal grounds: Contractual Necessity Processing necessary to provide services requested by you. Legitimate Interests Processing necessary for security, fraud prevention, analytics, and service improvements. Consent Processing based on your consent, including marketing communications and optional cookies. Legal Obligations Processing necessary to comply with applicable laws and regulations.

We may share your information with: Payment processors Identity verification providers Customer support providers Hosting and cloud service providers Analytics and security providers Government authorities where legally required Other users where necessary to complete bookings or services We do not sell your personal data.

Your information may be transferred to and processed in countries outside the European Economic Area (EEA). Where required, we use appropriate safeguards such as: Standard Contractual Clauses (SCCs) Data Processing Agreements GDPR-compliant transfer mechanisms

We retain personal data only as long as necessary for: Providing services Legal compliance Fraud prevention Dispute resolution Enforcing agreements When data is no longer required, we securely delete or anonymize it.

Depending on your location, you may have the following rights: Right to access your data Right to correct inaccurate data Right to delete your data Right to restrict processing Right to object to processing Right to data portability Right to withdraw consent Right to lodge a complaint with a supervisory authority To exercise your rights, contact: privacy@fikso.com

We use cookies and similar technologies to: Maintain platform functionality Improve user experience Analyze platform performance Personalize content and advertising You can manage cookie preferences through your browser settings or cookie banner preferences.

We implement technical and organizational security measures designed to protect your personal data from unauthorized access, loss, misuse, or disclosure. However, no system can be guaranteed to be completely secure.

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

We may update this Privacy Policy from time to time. If we make material changes, we will notify users through the Platform or by email where appropriate. The updated version will always include the “Last Updated” date at the top of this page.

If you have questions, requests, or concerns regarding this Privacy Policy or our privacy practices, please contact us: Fikso, Inc. Email: privacy@fikso.com